Bugatech

For over 10yrs, we offered reliable and excellent service center technical suport for devices to our nuerous patners mostly in the telecom industry as an implentation of their aftersales device technical support. This has ensured continued strong customer trust in their products and services.

We are well suited to support all digital communicatin devices of any brand given our long experirnce with micro-computer systems and the market leaders in this field.

Under this services, we deliver the following:

• Telocom Company device after sales support in service centres
• Device vendor device service centre support
• Device waranty policy management.
• Generation of device fault status reports
• Client refferals to our service points

We are specialized in GSM/CDMA End User devices such as CellPhones, Fixed Terminal Phones, Modems, MiFi Devices etc irrespective of brand and manufacturer. Our services are fast and reliable at an economically reasonable cost. Our service points are convieniently located across Uganda to serve you better. We have over 15 years experience in the GSM equipment repair industry and are proud to say that we are among the most qualified leaders in the area.

We offer the following services:

• Software; Firmware Uprades, Flashing, Network Unlocking, OS customisation, Network Calibration...and much more!
• Hardware repair; All level 3- 1 repairs including damaged LCD and digitizer replacement, BGA chip replacement...and much more!

Our Engineers and Technicians have a deep knowlege of microcompter systems of various archtectures, software and hardware configrations right from SOC/embedded systems to servers and workstations.

We can trouleshoot and repair devices specific to many IT domains such as:

• Networking; routers, switches, servers ..etc,
• Digital User Electronics; PC's, Macs, Digital Camerss, Scanners...etc
• Telecomunications; Fax Machines, Modems, Cpe's...etc

In addition to the above, we also offer the following services:

• Make your computer and network faster.
• Remove viruses and spyware.
• Configure a network to share files and printers.
• Configure a backup for your important files.
• Recover lost or deleted data.
• Set up new equipment.
• Secure your computers and network.
• And Much More!

With our suite of private software utilities in addition to some purchased tools, are can help you recover your PIM (Personal Information Manager) data such as Contacts, SMS messages, Calenders ..etc from selected devices.

You might require this service if you:

• Accidentally get locked out of your device with a password and your device had not been flashed yet.
• Accidentally delete data

We can also help you make a backup of all data you require on your devices use our teleback technology or to any other destination of your choice.
This services can also be applicable to the following circustancee:

• When you require a print out of your messages for court purposes.
• When you need to transfer your phone contacts to different file formats e.g CSV, VCF,Text,Excel,etc
• When you to import your contacts and messages from vendor file formats onto your phone.
• When you need to tranfer contcts from an old phone that supports neither bluetooth or USB technology

We provide trainning in the troubleshooting faults, repair and maintainance of mobile phones and computers in general for both hardware and software

We also conduct trainning in embedded system development, introdiction to machine programming for children are adults that are enthusiastic about robotics and computer programming in general but have no or limited technical background.

Under this service we:

• Develop personalised android apps to client specifications
• Offer Consultation on Android Develpment
• Modify android OS to a users specification for example adding a local language, modifyning the startup logo.